Shipping Policy

Getting your mattress, bedding, or bed frame delivered can be delivered as fast as possible!

  • Mattresses

    Get your mattress delivered for FREE anywhere in Canada. Shipped via courier service. Some of our partners are Fed Ex, UPS and Purolator.

  • Bedding

    Receive FREE delivery for your bedding anywhere in Ontario. Shipped via courier service. Some of our partners are Fed Ex, UPS and Purolator.

  • Bed Frames

    Enjoy FREE delivery for your bed frame across Southern Ontario. Please note that specific territories and remote areas may incur an additional surcharge per item, dependent on its weight and size. Please contact us for further details.

Estimated Delivery Timeframe

Orders from KUSHi are typically processed within 3-5 business days. The delivery duration via FedEx varies, generally spanning 1-4 business days depending on your location.

Additional Shipping Info

If you need to cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, cancellations may not be possible. We recommend reaching out to our customer service team promptly to discuss your cancellation request.

Change of Address:
Should you need to update your shipping address after placing an order, please contact us immediately. Changes to the address can only be accommodated before the order is processed for shipment. Once shipped, address modifications may not be feasible. It is crucial to verify and confirm your shipping details during the ordering process.

Return to Sender:
In the event that a package is returned to us due to an incorrect address or unclaimed delivery, additional shipping charges may apply for re-sending the item. We encourage you to carefully double-check your provided shipping information to avoid such circumstances. If a package is returned, our customer service team will assist you in arranging for re-delivery or provide guidance on the next steps.

Questions? Just Ask!

  • Explore FAQs

    Get the answers you're looking for in our FAQ section. Check out our FAQs.

  • Start A Chat

    Seeking a prompt response? Don't hesitate to reach out. Contact us now.

  • Call KUSHi

    Feel free to reach out to our support team at (647) 825-8744 for direct assistance.